Jack Sutton Fine Jewelry, located at 315 Royal St, New Orleans, LA 70130, specializes in high-end engagement ring creation and custom jewelry design. With a focus on quality craftsmanship and exceptional personal attention, the boutique is known for its one-of-a-kind, handcrafted pieces. The in-house designer and co-owner, Ruth Sutton, is dedicated to assisting clients in finding the perfect jewel or creating a unique signature item tailored to their preferences.

The store has received a mix of feedback from customers. Many reviews highlight the beautiful selection of jewelry and the knowledgeable, friendly staff, contributing to a pleasant shopping experience. However, there is also a notable presence of negative experiences involving customer service, specifically regarding staff demeanor and pricing transparency, which some customers found unsatisfactory.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%

**Opening Hours:**
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: 10:00 AM - 4:00 PM

**Staff Members Mentioned:**
- Ruth Sutton

Best Review:
A customer commended the knowledgeable staff, particularly praising a sales associate for being helpful and passionate about ensuring an enjoyable shopping experience. The unique selection of artisanal jewelry also caught their attention in a positive light.

Worst Review:
One reviewer expressed disappointment over the rudeness of a sales associate, who they felt was dismissive and unhelpful during their visit, resulting in a negative shopping experience.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.