Kenworks, New Orleans LA
The Quarter Smith, located at 519 Saint Louis St, New Orleans, LA 70130, is a prominent jewelry store renowned for its exceptional custom engagement ring creation and repair services. With a history dating back to 1975, the shop, operated by master goldsmith Ken, has built a solid reputation in the jewelry community of Orleans Parish. Customers appreciate the personal touch and professionalism evident in the design process, as well as the stunning collection of antique, estate, and custom jewelry.
This jewelry store has received a total of 11 reviews.
Positive sentiments in the reviews highlight the quality of craftsmanship and customer service. Customers frequently commend Ken's ability to create custom pieces that not only meet their specifications but often exceed expectations. Many reviewers indicate that the jewelry selection is diverse and caters to various tastes and budgets, particularly praising the stunning engagement rings.
Conversely, some negative reviews point to issues with communication and inconsistencies regarding store hours. Some customers expressed concerns about the store's availability and responsiveness, stating that they had difficulty scheduling appointments or receiving timely updates.
Overall Sentiment from Online Customer Reviews:
Overall, the sentiment from online customer reviews is largely positive, with an estimated 82% of reviews expressing satisfaction with the service, 18% remaining neutral, and 0% voicing negative experiences.
**Opening Hours:**
- Monday: Closed
- Tuesday: 9:00 AM - 3:00 PM
- Wednesday: 9:00 AM - 3:00 PM
- Thursday: 9:00 AM - 3:00 PM
- Friday: 9:00 AM - 3:00 PM
- Saturday: Closed
- Sunday: Closed
**Staff Members Mentioned:**
- Ken B. (Owner)
Best Review:
Robin commends The Quarter Smith for their unique and one-of-a-kind pieces, emphasizing the excellent service from Ken, who was attentive and accommodating to her custom requests.
Worst Review:
Anne notes her frustration with the lack of follow-up communication from the store regarding her inquiry about antique rings, leading her to feel that the service did not prioritize customer engagement.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
