M.S. Rau is an esteemed jeweler and antique gallery located at 622 Royal Street, New Orleans, LA 70130, operating in the heart of the French Quarter. With a phone number of 504-523-5660, the gallery operates Monday through Saturday from 9:00 AM to 5:15 PM.

Specializing in high-end jewelry, M.S. Rau offers an impressive selection of engagement rings that are expertly crafted and timelessly elegant. Customers appreciate the knowledgeable staff who provide exceptional service, ensuring that each client feels welcomed and well-informed. The gallery also features a stunning array of antiques and fine art, attracting both serious collectors and casual admirers.

The overall customer sentiment based on reviews is overwhelmingly positive, with approximately 85% of feedback indicating satisfaction with the offerings and service. This indicates a generally welcoming atmosphere with helpful staff, making it a great destination for engagement ring creation. However, a small portion of the feedback (about 15%) reflects concerns regarding the pricing and occasional perceptions of staff aloofness towards less affluent customers.

Best Review: A customer named Meredith praised the gallery as an engaging experience, emphasizing the beautiful collection and the welcoming staff, who offer insights about various pieces without any pressure to purchase.

Worst Review: In contrast, a review by Hunter highlighted a negative interaction with staff, describing a lack of attentiveness and a dismissive attitude while asking about a private gallery room.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Day | Hours |
|-----------|---------------------|
| Monday | 9:00 AM - 5:15 PM |
| Tuesday | 9:00 AM - 5:15 PM |
| Wednesday | 9:00 AM - 5:15 PM |
| Thursday | 9:00 AM - 5:15 PM |
| Friday | 9:00 AM - 5:15 PM |
| Saturday | 9:00 AM - 5:15 PM |
| Sunday | Closed |

Staff members include Bill Rau, the third-generation owner, and various sales consultants committed to providing quality service.