Jack Sutton Fine Jewelry, located at 365 Canal St #122, New Orleans, LA 70130, is a high-end jewelry store with a rich history, established in 1915. Known for their exceptional craftsmanship, the store specializes in custom engagement ring creation and offers a wide selection of fine jewelry and watches. Customers commend the knowledgeable and friendly sales team, with the owner, Jack Sutton, noted for his dedication to quality service. The store also provides jewelry repair services, ensuring that all pieces can be beautifully maintained.

Operating hours are as follows:

| Day | Hours |
|-----------|---------------------------|
| Monday | 11:00 AM - 6:00 PM |
| Tuesday | 11:00 AM - 6:00 PM |
| Wednesday | 11:00 AM - 6:00 PM |
| Thursday | 11:00 AM - 6:00 PM |
| Friday | 11:00 AM - 6:00 PM |
| Saturday | 11:00 AM - 6:00 PM |
| Sunday | Closed |

Overall, 32 reviews provide insight into the customer experience. A balanced view reveals a mix of sentiments.

Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%

Positive comments highlight the store's extensive selection, courteous staff, and expertise in custom designs. Reviewers often appreciate the personalized service provided during the engagement ring creation process. However, some negative feedback mentions issues with quality and pricing transparency.

Best Review:
Matt Domanick shared a fantastic experience, highlighting how the knowledgeable team provided valuable insights and helped create the perfect ring, surpassing expectations.

Worst Review:
Karen Weber expressed dissatisfaction regarding poor quality and workmanship of the jewelry, along with negative experiences related to repairs.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.