Jared Galleria of Jewelry in Lake Grove, NY, is a destination for those seeking expert craftsmanship in engagement ring creation and jewelry services. Located at 160 New Moriches Rd., Lake Grove, NY 11755, the store offers a range of personalized services, including custom jewelry design, on-site repairs, and engraving. Reviews suggest a mix of high-quality service and some customer dissatisfaction; while many commend the staff's professionalism and friendliness, others have expressed concerns about customer service and delays.
Operating in Suffolk County, Jared's staff reportedly assists customers in carefully selecting and designing engagement rings that suit their preferences and budgets, making the experience special. The team is known to handle everything from inspections to resizing, ensuring that each piece meets customer expectations.
Overall Sentiment from Online Customer Reviews:
The reviews collected indicate a sentiment score of 63% positive, 20% neutral, and 17% negative. Customers generally appreciate the selection and service, although some interactions have raised concerns about responsiveness and efficiency.
**Opening Hours:**
| Day | Hours |
|-----------|------------------|
| Monday | 10:00 AM - 9:00 PM |
| Tuesday | 10:00 AM - 9:00 PM |
| Wednesday | 10:00 AM - 9:00 PM |
| Thursday | 10:00 AM - 9:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 12:00 PM - 6:00 PM |
**Staff Members Mentioned:**
- Gloria
- Gerrard
Best Review:
A customer highlighted the exceptional service provided by Gerrard, noting his patience and impressive knowledge in guiding them through the engagement ring selection, making the experience memorable.
Worst Review:
Another reviewer expressed dissatisfaction with the store's customer service, recounting a frustrating experience where they felt ignored and undervalued based on their appearance, ultimately leaving without assistance.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 73%
Total Customer Feedback Reviewed: 486