JB Hudson Jewelers, located at 3555 Galleria, Edina, MN 55435, is a distinguished jeweler renowned for its exceptional engagement ring creation and customer service. Operating in Hennepin County, this storied establishment has been the go-to destination for couples seeking high-quality, personalized jewelry since 1885. Customers have praised the knowledgeable and friendly staff, particularly noting the exemplary service provided by team members such as Julie and Christy, who are commended for their patience and expertise during the engagement ring buying process. The emphasis on customizing unique designs and providing a welcoming shopping experience sets JB Hudson apart in the jewelry industry.

The total number of reviews considered for this overview is 120.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 85%
Neutral sentiment: 10%
Negative sentiment: 5%

Positive reviews highlight the staff's attentiveness, extensive knowledge, and willingness to go above and beyond to ensure customers find the perfect engagement ring without any pressure. However, a few negative reviews did mention instances of less attentive service during busy periods, which have been addressed by the management.

Best Review:
Eric, a customer, expressed utmost satisfaction with the service provided at JB Hudson. He praised Julie for her assistance in selecting an engagement ring, highlighting her knowledgeable and sincere approach, which made the entire process enjoyable and stress-free.

Worst Review:
Gen noted a previous experience where she felt her needs were overlooked when she sought a specific gemstone. Despite initially feeling dismissed, she ultimately found her desired piece at a different store.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| Opening Hours |
|---------------------|
| Monday - Saturday: 10 AM - 7 PM |
| Sunday: 11 AM - 6 PM |

Staff members noted include Julie and Christy.