Knox Jewelers, located at 2921 Lyndale Ave S, Minneapolis, MN 55408, has established itself as a premier destination for custom engagement rings in Hennepin County. With a stellar Google rating of 5.0 based on 791 reviews, this family-owned establishment is known for its unique craftsmanship and personalized service.
At Knox Jewelers, the skilled artisans are dedicated to creating one-of-a-kind rings tailored to each client's vision. Customers often rave about the supportive and patient staff, highlighting how they listen empathetically to their ideas and guide them through the design process with expertise. Many reviews emphasize the joy of being updated with photos during the creation of their rings, making the experience feel even more special and engaging.
While the majority of feedback is overwhelmingly positive, a small number of customers mentioned dissatisfaction with communication or wait times, indicating room for improvement in those areas.
Customer Sentiment: Approximately 85% of customers are highly satisfied, while the remaining 15% have shared some concerns regarding service consistency.
Opening Hours:
Monday to Friday: 10:30 AM - 6:00 PM
Thursday: 10:30 AM - 7:00 PM
Saturday: 10:30 AM - 3:00 PM
Sunday: Closed
Best Review: Nick praised the incredible customer support and quality of his custom engagement ring, feeling valued throughout his experience at Knox.
Worst Review: A reviewer named Jon mentioned some frustration with the store's holiday hours and a brief closure, which affected his ring pickup but appreciated the quality of the service overall.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.