JB Jewelers, located at 6735 Conroy Windermere Rd, Ste 112, Orlando, FL 32835, has established a prominent reputation for its engagement ring creation and excellent customer service in the jewelry industry. Founded in 1989, this store has become a trusted destination for those seeking custom-made jewelry, particularly engagement rings. The knowledgeable staff, including owner John Bready, is known for providing a personalized experience, helping customers select the perfect diamonds and settings to suit their style and budget.

In the collection of 16 reviews, the sentiments reflect a mix of experiences. On the positive side, many customers praise the quality of service and attention to detail, highlighting John’s expertise and dedication to customer satisfaction. He is often mentioned for being direct and friendly, giving top quotes for premium items like Rolex watches.

Conversely, some reviews highlight negative experiences, with a few customers expressing dissatisfaction over perceived rudeness and inadequate customer service. Specific incidents describe interactions where customers felt dismissed based on their appearance or were inadequately informed, leading to frustration.

Overall Sentiment from Online Customer Reviews:
Positive: 68%
Neutral: 20%
Negative: 12%

Opening Hours:
- Monday to Wednesday: 9:00 AM - 6:00 PM
- Thursday to Friday: 9:00 AM - 6:00 PM
- Saturday: 9:00 AM - 5:00 PM
- Sunday: Closed

Staff: John Bready

Best Review: A customer noted John's superior service while selling a watch, appreciating his direct and friendly manner and the excellent quote provided.

Worst Review: Another reviewer felt insulted and dismissed due to their casual appearance, reporting a negative experience that impacted their overall impression of the store.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.