Orlando Watch Company, Winter Park, FL

Orlando Watch Company, located at 329 N Park Avenue, Suite 103 in Winter Park, FL, is a family-owned watch store that has carved out a niche for itself in the local horology scene. With nearly 190 reviews reflecting its commitment to excellent service and a passion for timepieces, this shop is a haven for watch enthusiasts and those looking for quality engagement rings and custom jewelry designs.

Under the guidance of Scott Heisler, a trained watchmaker with extensive experience, the team at Orlando Watch Company prides itself on its knowledgeable staff. Customers often rave about the personalized attention they receive, with staff taking the time to listen to their unique preferences and styles when creating engagement rings. The store carries a wide range of luxury timepieces, offering both new and pre-owned selections that make it a fantastic destination for anyone in the market for a significant purchase or a heartfelt gift.

While customer feedback is predominantly positive, some reviews point out issues with communication and turnaround times. Nonetheless, the majority of clients speak highly of the store’s professionalism and welcoming atmosphere.

Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.

Opening Hours:
- Tuesday: 10:00 AM – 5:30 PM
- Wednesday: 10:00 AM – 5:30 PM
- Thursday: 10:00 AM – 5:30 PM
- Friday: 10:00 AM – 5:30 PM
- Saturday: 10:00 AM – 5:30 PM
- Sunday and Monday: Closed

Best Review: Tony praised the staff's integrity and exceptional service, highlighting how they treated him respectfully and patiently while he explored options for a high-end vintage watch.

Worst Review: Robert expressed dissatisfaction with the repair service, claiming his antique watch returned damaged and the process took far longer than expected.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.