Majestic Jewelers Winter Park FL

Majestic Jewelers is a renowned family-owned jewelry store located at 2234 Aloma Avenue, Winter Park, FL 32792, in Orange County. With a solid reputation since 1986, they specialize in custom engagement ring creation, ensuring a welcoming and personalized service aimed at making every client's dream ring a reality. The knowledgeable staff, including Dan and Kim, are praised for their exceptional customer service, friendly approach, and expertise in the jewelry industry. They also provide a full range of services including jewelry repair, diamond setting, and appraisals.

The store has gathered 483 reviews, reflecting a predominantly positive sentiment among customers. Overall Sentiment from Online Customer Reviews: Positive sentiment stands at 85%, Neutral at 10%, and Negative at 5%.

Positive reviews highlight the store's exceptional customer service, quality craftsmanship, and the ability to create custom-designed engagement rings that exceed expectations. Customers often note the welcoming atmosphere and the expertise displayed by the staff, particularly in handling personalized projects.

Conversely, the negative reviews pointed out instances of dissatisfaction with specific repairs and miscommunication regarding pricing. Some customers have expressed concerns about the consistency of the service, emphasizing the importance of clear communication.

**Best Review:** Jane appreciated the great prices and the incredible repair services. She noted the warm, familial atmosphere and highly recommends Majestic Jewelers for anyone looking for jewelry services.

**Worst Review:** Erik expressed disappointment in his experience, questioning the store's knowledge after an inaccurate gemstone assessment. He recommended looking elsewhere for expertise.

**Operating Hours:**
- Tuesday: 9:00 AM - 6:00 PM
- Wednesday: 9:00 AM - 6:00 PM
- Thursday: 9:00 AM - 6:00 PM
- Friday: 9:00 AM - 5:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
- Monday: Closed

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.