Monarch Jewelry, located at 1860 Semoran Blvd, Winter Park, FL 32792, is a beloved jewelry store that specializes in creating exquisite engagement rings and other personalized jewelry. This family-owned establishment has been a staple in Orange County, operating with heart and dedication from three generations of jewelers. Customers often rave about their experiences with the knowledgeable staff, including Shawn and Diane, who excel in guiding couples through the intricate design process of crafting the perfect engagement ring.

With over 668 reviews, Monarch Jewelry has built a solid reputation for not only their beautiful pieces but also their exceptional customer service. They pride themselves on a no-pressure environment where every question is welcomed, and customers feel like part of the family. The team is committed to ensuring every detail is perfect, from selecting the right stones to creating custom designs that truly reflect the customer’s vision.

Customer Sentiment: Approximately 85% of customers express high satisfaction with their experiences, whereas 10% have voiced neutral opinions, and about 5% reported minor issues.

Opening Hours:
- Monday to Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday: Closed

Best Review: Elizabeth praised Monarch for its warm and welcoming atmosphere, highlighting how Diane made the process of selecting an engagement ring feel effortless and enjoyable.

Worst Review: Carter was dissatisfied with the advice he received about certification for a diamond and felt misled during his interactions, which left him disappointed.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.