Riddle's Jewelry, located at 2707 Mt Rushmore Rd, Rapid City, SD, offers a delightful selection for those seeking custom engagement rings and related jewelry services. This family-owned business has been a staple in the community since 1959, with a dedication to quality and exceptional customer service.
The knowledgeable staff at Riddle's are well-regarded for their personalized approach to ring design, listening closely to customers' ideas and providing expert advice throughout the process. Many customers have praised the store for its wide array of unique pieces and the warmth of the service, with positive feedback echoing throughout their reviews. While a majority of patrons are very satisfied with their experiences, a few have reported issues, particularly related to communication and service consistency.
Customer Sentiment: Approximately 70% of customers express high satisfaction, while 20% share neutral feelings, and 10% have encountered significant issues.
Opening Hours:
Monday to Friday: 9:00 AM – 5:30 PM
Saturday: Closed
Sunday: Closed
Best Review: Lexi mentioned the fantastic selection and outstanding customer service, emphasizing how pleased she was with her unique earrings.
Worst Review: Haig recounted a troubling experience where he felt pressured during his engagement ring purchase, leading to dissatisfaction with the service.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 13