Zales Jewelers, located at 2200 N Maple Ave Unit 106, Rapid City, SD 57701, operates in Pennington County. The store offers a wide variety of diamond and precious jewelry, with specialized services in engagement ring creation. Customers have noted a mix of experiences regarding staff knowledge and customer service, which has resulted in a range of reviews.

The store has a total of 33 customer reviews to date. Some positive feedback highlights the quality of the jewelry and the assistance offered by certain staff members, indicating a satisfaction with product selection. However, other reviews reflect dissatisfaction with service quality, including instances of staff being unhelpful or providing incorrect pricing information.

Overall Sentiment from Online Customer Reviews:
- Positive: 45%
- Neutral: 15%
- Negative: 40%

The atmosphere appears to be one of mixed experiences, with some customers appreciating the product quality while expressing disappointment in service levels.

Best Review:
Rachel Klock shared that she wished she had purchased her ring elsewhere, citing a positive experience with the product itself but notable dissatisfaction with the service when her ring was taken in for a wedding band assembly.

Worst Review:
Karen N. described a frustrating experience with the staff regarding pricing discrepancies and the management of her ring size, stating that the service led to considerable wasted time and dissatisfaction.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours:**
- Operating hours not specified.

Staff members mentioned:
- Tiffany (store manager)