Jewelry Doctor, located at 3612 Spring Garden St C, Greensboro, NC 27407, specializes in high-quality jewelry, particularly in engagement ring creation and repair services. With a long-standing presence in Guilford County since 1986, this family-owned jewelry store has built a reputation for its exceptional craftsmanship, offering a wide range of traditional and unique pieces.
The team at Jewelry Doctor, including the skilled owner and GIA-certified Goldsmith, prides itself on providing outstanding customer service. Customers have mentioned the warm and personable interactions with the staff, highlighting how the jeweler takes time to assist with custom requests, ensuring a fulfilling experience in creating meaningful engagement rings. The store also caters to urgent jewelry needs with repairs conducted on-site, often while you wait.
However, some reviews reflect instances of miscommunication, particularly related to customization requests, which can be a concern for customers seeking specific designs. This store has generally received positive feedback regarding the affordability and promptness of service, making it a popular choice for both repairs and custom creations.
The overall sentiment from online customer reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Best Review: A customer shared that Jewelry Doctor effectively resized their wife’s engagement and wedding rings, achieving a perfect fit and commending the store’s professional approach.
Worst Review: One review pointed out concerns regarding the service provided during a ring resizing, where the customer felt their specific requests were not fully understood.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Thursday: 10 am – 5 pm
- Friday: 10 am – 5 pm
- Saturday: 10 am – 3 pm
- Sunday: Closed
- Monday: 10 am – 5 pm
- Tuesday: 10 am – 5 pm
- Wednesday: 10 am – 5 pm
Staff members: None specified.
Positivity Score: 90%
Total Customer Feedback Reviewed: 66