Reeds Jewelers, located at 410 Four Seasons Town Center, Greensboro, NC 27407, operates with a commitment to quality and customer satisfaction, particularly in the realm of engagement ring creation. The store offers a wide range of fine jewelry including diamonds, watches, and personalized services like custom ring design and repair. Customers have noted the staff's welcoming demeanor and attentiveness, with particular commendation for employees like Jeremy and Leslie, who have been acknowledged for their professional and caring service throughout the buying process.

However, feedback also highlights some negative experiences. A notable concern involves issues with the craftsmanship of engagement rings, where customers reported having to deal with defects multiple times, leading to frustration with management responsiveness. Despite this, many patrons commend the customer service, stating that the staff is knowledgeable and dedicated to ensuring a pleasant experience.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%

Operating Hours:
- Sunday: 12:00 PM - 6:00 PM
- Monday: 10:00 AM - 9:00 PM
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM

Staff Members Mentioned: Jeremy, Leslie

Best Review:
Laura expressed disappointment regarding the replacement process for her engagement ring, describing issues with its design and a lack of support from management when trying to resolve the situation.

Worst Review:
J H praised the exceptional service provided while resetting her father's diamond in a new ring, noting that the team made her feel valued and supported throughout the entire custom design process.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.