Kay Jewelers is located at 220 Four Seasons Town Ctr, Greensboro, NC 27407. This jewelry store is known for its extensive engagement ring selection and exceptional customer service. They offer a variety of services including custom and special orders, jewelry maintenance and repair, diamond upgrades, gold exchange, and appraisals. The expert staff members at the Greensboro location, particularly Tereak and Jordan, have received numerous positive mentions for their knowledgeable and friendly service. Many customers appreciate the personalized assistance provided during the ring selection process.

However, there are some negative sentiments from customers, particularly regarding the inconsistency in service. Some reviews note difficulties with phone responses and customer service experiences that did not meet expectations. Despite these criticisms, the store continues to receive praise for its jewelry selection and the quality of its products.

Overall Sentiment from Online Customer Reviews:
- Positive: 65%
- Neutral: 15%
- Negative: 20%

Opening Hours:
| Day | Hours |
|-----------|-------------------|
| Tuesday | 10:00 AM - 8:00 PM|
| Wednesday | 10:00 AM - 8:00 PM|
| Thursday | 10:00 AM - 8:00 PM|
| Friday | 10:00 AM - 8:00 PM|
| Saturday | 10:00 AM - 8:00 PM|
| Sunday | 11:00 AM - 7:00 PM|
| Monday | 10:00 AM - 8:00 PM|

Staff Members:
- Tereak
- Jordan

Best Review: A customer named Aisha highlighted the exceptional service she received from Asia, who helped her make a purchase quickly and efficiently, making her feel welcomed during her visit.

Worst Review: Sasha expressed her disappointment with the store, stating that she felt misled by the staff and had a negative experience while trying to make an important purchase.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.