Jewelry on James is a distinguished jewelry store located in Syracuse, NY, renowned for its exceptional engagement ring creation and customer service. The store emphasizes personalized service, helping customers design unique pieces that reflect their individual styles and sentiments. Known for its expertise in crafting engagement and wedding rings, Jewelry on James offers services including custom designs, jewelry repairs, and appraisals.
The staff is dedicated and knowledgeable, contributing to a warm and welcoming atmosphere. A standout aspect of the shop is Tom, the owner, who is praised for his attentiveness and creativity in bringing clients' visions to life. With a strong reputation built on quality craftsmanship, Jewelry on James has become a favorite among locals searching for meaningful and memorable jewelry pieces.
The store operates in Onondaga County and has received a total of 181 reviews, showcasing its widespread appeal.
Overall Sentiment from Online Customer Reviews:
The overall sentiment from online customer reviews is overwhelmingly positive, with an estimated 90% positive, 8% neutral, and 2% negative sentiments.
**Opening Hours:**
| Day | Hours |
|-----------|-------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 5:30 PM|
| Wednesday | 10:00 AM - 5:30 PM|
| Thursday | 10:00 AM - 5:30 PM|
| Friday | 10:00 AM - 5:30 PM|
| Saturday | 10:00 AM - 3:00 PM|
| Sunday | Closed |
### Staff Members
- Tom (Owner)
Best Review:
A customer highlighted their experience with Jewelry on James, expressing gratitude for the quick and thoughtful service in repairing their parents' wedding rings just before a family member passed away. They commended the shop for the kindness and efficiency shown during a difficult time.
Worst Review:
Another reviewer noted a disappointing visit, stating that the staff member was loud and seemed unsure about the prices of the jewelry, which detracted from their experience.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 94%
Total Customer Feedback Reviewed: 181
Store Phone Number: 3154320888