Mars Jewelry is a family-owned and operated jeweler located at 2519 James Street, Syracuse, NY 13206. With over 60 years of experience, this establishment specializes in the creation of custom engagement rings and offers a wide range of jewelry services, including on-site jewelry repairs and watch services. Customers can expect a knowledgeable and friendly staff dedicated to providing excellent customer service. The store is well-regarded for its commitment to quality and craftsmanship, as reflected in numerous positive reviews.

Operating hours are:
- Monday: 10 AM - 5:30 PM
- Tuesday: 10 AM - 5:30 PM
- Wednesday: 10 AM - 5:30 PM
- Thursday: 10 AM - 5:30 PM
- Friday: 10 AM - 5:30 PM
- Saturday: 10 AM - 3 PM
- Sunday: Closed

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%

Positive reviews highlight the exceptional customer service and the quality of craftsmanship in ring customizations, with many customers expressing satisfaction with their engagement rings and the friendliness of the staff. Conversely, negative reviews are rare but indicate occasional issues with wait times.

Best Review:
Anthony praised the professionalism and quality service at Mars Jewelry, noting the exceptionally friendly staff and a positive atmosphere that encourages repeat visits.

Worst Review:
There were no specific negative reviews available, indicating overall customer satisfaction with the services provided.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.