Reeds Jewelers, located at 3500 Erie Blvd E, Dewitt, NY 13214, operates under the ownership of the Zimmer family, who have been dedicated to fine jewelry since its founding in 1912. The store is known for its extensive engagement ring services, offering a personalized approach in crafting unique pieces tailored to customers' needs. The staff, including notable team members like Kristy and Nate, are highly acclaimed for their customer service, providing knowledgeable assistance throughout the selection and creation process.

Positive reviews frequently highlight the friendly and professional service, with many customers expressing satisfaction with their engagement rings and wedding bands. The atmosphere is noted for being warm and inviting, where staff members take the time to listen to individual preferences and help create stunning, custom jewelry. However, some negative feedback points to challenges such as sizing issues upon delivery and varying customer experiences, although these appear to be in the minority.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 85%
Neutral sentiment: 10%
Negative sentiment: 5%

**Customer Reviews Sentiment:**
The overall response atmosphere reflects a strong preference for the quality of service rendered at Reeds Jewelers, with customers feeling valued and appreciated. Negative experiences are rare but noted, primarily focusing on specific issues rather than overall dissatisfaction.

Best Review:
Courtney praised the store's exceptional quality and service, expressing happiness with her engagement ring purchase.

Worst Review:
Tyler mentioned his disappointment in receiving a ring that was incorrectly sized despite prior adjustments, suggesting a need for improved consistency in fulfilling requests.

Operating hours are as follows:
- Monday: Closed
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed

Staff members mentioned include:
- Kristy
- Nate

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.