"John’s Discount Jewelers, located at 28790 Gratiot Ave, Roseville, MI, is a local favorite for engagement rings and jewelry services. With over 35 years in the business, this store is known for its friendly atmosphere and personalized service. Although there have been mixed reviews, most customers appreciate the craftsmanship and value they receive.
The dedicated team, including owner John, is eager to help you create a unique piece, making the engagement ring process smooth and memorable. Shoppers frequently mention the welcoming staff and good pricing. However, some have reported issues with repairs and customer service that left them feeling disappointed.
Customer Sentiment: Around 70% of customers express high satisfaction, while 20% feel neutral, and 10% report dissatisfaction.
Opening Hours:
Monday to Friday: 9:30 AM – 5:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed
Best Review: Daniel praised the excellent customer service and fantastic prices, highlighting his positive experience during his engagement ring purchase.
Worst Review: Marie shared a negative experience, mentioning broken jewelry and unsatisfactory repair work, leaving her feeling frustrated and swindled.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook."