Russ Fine Jewelers, Roseville, MI

Russ Fine Jewelers, located at 28777 Gratiot Ave in Roseville, MI, is a beloved family-owned jewelry store that has been delighting customers with its engagement ring creation services. Situated in Macomb County, this shop has garnered a loyal clientele with its commitment to quality craftsmanship and personalized service.

The team, led by the sons of the late Russ, carries on a tradition of careful attention to detail and a welcoming atmosphere. Customers frequently commend the down-to-earth demeanor of the staff, praising their ability to listen to ideas and guide them in creating perfectly customized pieces. Most reviews reflect a strong sense of satisfaction, although a few customers have shared mixed feelings regarding pricing transparency and some service inconsistencies.

Customer Sentiment: Approximately 85% of customers are very satisfied, while 10% have neutral sentiments and 5% have experienced issues.

Opening Hours:

Monday to Saturday: 10:00 AM – 6:00 PM
Sunday: Closed

Best Review: Wendell praised the shop for its quality and craftsmanship, noting the great deals and friendly service he consistently experiences.

Worst Review: Deneen found some aspects of service lacking, especially the pricing inconsistencies she encountered during her bracelet repair.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.