Kevin's Jewelers, located at 28788 Gratiot Avenue in Roseville, MI, has established itself as a beloved destination for engagement ring creation. Situated in Macomb County, this family-owned jeweler offers a range of services, including custom diamond engagement rings and jewelry repairs, and has garnered a loyal following in the local community.
The team, led by owner Kevin and staff member Auvo, is known for their friendly and knowledgeable service. Customers often express appreciation for the personalized attention they receive, with many noting how the staff genuinely takes the time to understand their needs and preferences. The shop's inviting atmosphere makes designing a ring an enjoyable experience.
While the majority of reviews are glowing, a few reflect dissatisfaction with communication and timing. Overall, about 80% of customers report high satisfaction, while 10% feel indifferent, and another 10% have experienced issues.
Opening Hours:
Monday to Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 7:00 PM
Saturday: 10:00 AM - 6:00 PM
Sunday: Closed
Best Review: Daphanie was thrilled with the excellent service she received while selecting jewelry for her grandchildren, feeling treated like family throughout the process.
Worst Review: Madison felt disappointed when the shop closed early despite their posted hours, expressing frustration over poor customer service during their visit.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 75
Store Phone Number: 5867723300