J.R.'s Diamonds & Jewelry, Custom Engagement Rings in Sherman Oaks , CA

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93.5% Score | J.R.'s Diamonds & Jewelry in Sherman Oaks CA

J.R.'s Diamonds & Jewelry, located at 15053 Ventura Blvd, Suite 103, Sherman Oaks, CA 91403, is a highly regarded jewelry store specializing in engagement ring creation and other fine jewelry services. With a wealth of experience spanning over 30 years, the store combines wholesale pricing with exceptional customer service, making it a popular choice for customers in Los Angeles County. The dedicated staff, including owner Jeff and his team, are known for their attentiveness and expertise in addressing individual customer needs, especially in customizing engagement rings.

The store operates Tuesday through Saturday from 11 AM to 5 PM and is closed on Sundays and Mondays. This full-service jewelry store offers a wide range of products and services, including custom diamond engagement rings, loose diamonds, semi-precious stones, bridal, anniversary, and birthday rings, necklaces, bracelets, fine watches, estate and vintage jewelry, and certified appraisals. They also buy gold, platinum, and diamonds and offer expert repair and restoration services.

Overall Sentiment from Online Customer Reviews:
The reviews indicate a very positive atmosphere, with approximately 90% positive, 7% neutral, and 3% negative sentiments reflected in the feedback.

Highlight Reviews:
Best Review: One customer praised the fantastic customer service, noting how the staff's attentiveness and knowledge made the process of creating a custom engagement ring seamless and enjoyable. They emphasized the quality of the final product, which exceeded their expectations, and highlighted the warm atmosphere of the store.
Worst Review: Another reviewer expressed dissatisfaction with a specific interaction regarding a diamond appraisal, citing issues with perceived dishonesty and pressure to purchase additional items, which left them feeling uncomfortable.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Opening Hours:
- Tuesday: 11 AM - 5 PM
- Wednesday: 11 AM - 5 PM
- Thursday: 11 AM - 5 PM
- Friday: 11 AM - 5 PM
- Saturday: 11 AM - 5 PM
- Sunday: Closed
- Monday: Closed

Staff Members Mentioned:
- Jeff (Owner)

Positivity Score: 93.5%
Total Customer Feedback Reviewed: 240

Store Phone Number: 8187898303

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93.5%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.