Maroc Cellar Jewelers, located at 14106 Ventura Blvd, Ste 109 in Sherman Oaks, CA, has been a treasured spot for engagement ring creations since its establishment in 1972. Recently, the store has transitioned to Simon Jewelers following the retirement of the original owners, Carol and Ed Karas. Local residents appreciate this change as Simon, who has been with the business for over 25 years, continues the legacy of trust and quality that the community values.
Customers frequently commend Simon for his warm demeanor and expert service, especially when it comes to custom design and jewelry repairs. His dedication to creating personalized engagement rings shines through in reviews, where many clients have expressed their satisfaction with both the craftsmanship and affordability. While most experiences are positive, a few customers have noted difficulties with communication regarding repair timelines and availability.
Customer Sentiment: Around 75% of patrons are enthusiastic about their experiences, while 15% express neutral opinions and 10% have reported challenges with service.
Opening Hours:
Monday: Closed
Tuesday - Saturday: 10:00 AM – 5:00 PM
Sunday: Closed
Best Review: Donna praised Simon for his fantastic service and the delightful atmosphere of the shop, highlighting that she felt like a valued customer from the moment she walked in.
Worst Review: Pauline expressed disappointment that the original owners had closed the store, feeling a sense of loss for the personal touch they provided.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 23
Store Phone Number: 8189957066