Riverton Jewelers, located at 13351 Riverside Dr Ste E, Sherman Oaks, CA 91423, is a notable jewelry store in Los Angeles County, specializing in custom engagement ring creation and repair services. The shop has garnered attention for its personalized touch, particularly during the engagement ring-making process. Patrons have praised the owner, Frank, and the skilled staff for providing reliable, professional services and a warm, community-oriented atmosphere.

With a total of 67 reviews analyzed, the feedback presents a mix of positive and negative sentiments.

Overall Sentiment from Online Customer Reviews:
Positive: 74%
Neutral: 16%
Negative: 10%

While many customers appreciate the quality of workmanship and the staff's attention to detail, others have reported issues with customer service and the handling of repairs, leading to some disappointment.

Best Review:
Roberta commended Riverton Jewelers, emphasizing the respect and friendliness shown during her visits for repairs and purchases, noting the exceptional service from Frank and the team.

Worst Review:
Sonya expressed severe dissatisfaction, claiming that her costly jewelry was pawned without her knowledge, describing the experience as shocking and disappointing and necessitating police involvement.

**Operating Hours:**
- Tuesday: 9 AM – 4 PM
- Wednesday: 9 AM – 4 PM
- Thursday: 9 AM – 4 PM
- Friday: 9 AM – 4 PM
- Saturday: 9 AM – 4 PM
- Monday and Sunday: Closed

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.