Jeff Karl Jewelers, located at 204 E Rte 66, Flagstaff, AZ 86001, provides a warm, personalized experience for those seeking engagement rings and other fine jewelry. The team, led by owner Jeff, is noted for their professionalism and an attentive approach, making engagement ring creation an effortless and enjoyable process. Customers appreciate the customization options available, allowing for unique designs that often incorporate personal elements, such as family heirloom stones.
The store has received a significant number of positive reviews, reflected in an overall rating of 4.8 based on 92 reviews across multiple platforms. Many satisfied customers have highlighted the friendly and knowledgeable staff, who go above and beyond to help clients find the perfect piece, often tailoring the service to meet individual preferences and budgets.
However, there have been some negative experiences noted, primarily revolving around pricing and customer service interactions that left some clients feeling undervalued. A few reviews mentioned dissatisfaction with transparency during transactions or with follow-up service on repairs and inquiries.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
| Day | Hours |
|-----------|--------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
**Staff Members:**
- Jeff Karl (Owner)
Best Review: A customer praised Jeff Karl Jewelers for creating a stunning custom engagement ring using family diamonds, expressing satisfaction with the attentive service and quality craftsmanship.
Worst Review: Another customer reported frustration with pricing and felt misled during the engagement ring purchasing process, stating they experienced poor communication regarding charges and options.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.