Wil McNabb Fine Jewelry Studio, located at 18 N Leroux St, Flagstaff, AZ 86001, serves as a cherished destination for engagement ring creation in Coconino County. Known for its nearly 40 years of experience, the studio specializes in custom designs, expert jewelry repair, and high-quality pieces, making it a popular choice for those looking to create something special.
Owner Wil McNabb and his team are recognized for their approachable service and ability to transform customer ideas into beautiful, one-of-a-kind rings. Many patrons appreciate the personal touch and knowledgeable guidance throughout the design process, often highlighting the creative and artistic flair that sets their jewelry apart. While the overall sentiment is largely positive, some customers have reported issues with communication and service consistency.
Customer Sentiment: Approximately 75% of customers are very pleased with their experiences, while 15% have mixed feelings, and 10% noted challenges with service or specific transactions.
Opening Hours:
Monday: Closed
Tuesday to Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed
Best Review: Michael commended the outstanding selection and friendly service, sharing that he felt truly valued as a longtime customer.
Worst Review: Jessica mentioned disappointment with lengthy repair times and a lack of communication regarding her jewelry, expressing frustration with the service she received.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 37
Store Phone Number: 9282131572