Zales Jewelers, located at 4650 N US Highway 89, Flagstaff, AZ 86004, offers a wide range of services, particularly in the realm of engagement ring creation. Customers acknowledge the store as a reliable choice for finding meaningful jewelry pieces. The staff is known for being polite and helpful, contributing to a positive customer experience. However, some reviews note issues such as slow service when it comes to customer interaction.
The store has garnered attention in the local jewelry scene. It's particularly valued by those looking for engagement rings, as the selection appears to cater well to this need.
**Operating Hours:**
- Sunday: 11:00 AM - 6:00 PM
**Customer Reviews Sentiment:**
Overall Sentiment from Online Customer Reviews: The atmosphere tends to reflect a positive response, with about 75% positive sentiments evident. Neutral and negative sentiments make up approximately 15% and 10%, respectively.
**Highlight Reviews:**
Best Review: Lacey Holsinger mentioned that the staff was always polite and helpful, highlighting the positive customer service aspect of Zales.
Worst Review: Kyle Schmella shared concerns regarding slow service from the sales team, which could impact the shopping experience.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 4