"Gold Wolff Jewelers, situated at 1500 E Cedar Ave, Suite 10 in Flagstaff, AZ, is a beloved local establishment known for its expertise in custom engagement ring creation. This family-owned business, boasting over 58 reviews, thrives on a reputation built since 1983 for exceptional craftsmanship and personalized service.
Led by Peter Wolff, a Certified Senior Bench Jeweler, along with his team which includes Caitlin Wolff, customers appreciate the warm and welcoming atmosphere. The staff takes time to listen to each client's vision, guiding them in creating truly one-of-a-kind pieces. Patrons often commend the quality workmanship and the meaningful touch that comes from a locally operated jeweler. While most feedback is overwhelmingly positive, some reviews mention occasional instances of communication challenges.
Customer Sentiment: Approximately 80% of customers express high satisfaction, with about 10% sharing neutral sentiments and another 10% reporting issues.
Opening Hours:
- Monday: Closed
- Tuesday to Friday: 9:00 AM – 4:00 PM
- Saturday: 9:00 AM – 3:00 PM
- Sunday: Closed
Best Review: Lexi praised the timely and thoughtful creation of her custom ring, emphasizing the personal connection she felt throughout the process.
Worst Review: Heidi recounted a negative experience with the owner's demeanor, describing interactions that left her feeling uncomfortable.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook."
Positivity Score: 85%
Total Customer Feedback Reviewed: 91
Store Phone Number: 9285268660