HomeStore LocatorALFlorenceKay Jewelers Florence Mall
90% Score | Kay Jewelers Florence Mall, Florence AL

Kay Jewelers, located at 367 Cox Creek Parkway, Florence, AL 35630, operates in Lauderdale County. This jewelry store is known for its extensive engagement ring collection and personalized customer service. With a helpful and knowledgeable staff, including praised team members like Ana and Lacy, customers can expect a positive experience while selecting the perfect ring. The store offers various services, including custom and special orders, jewelry maintenance and repair, diamond upgrades, and financing options.

Operating hours are as follows:
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 1:00 PM - 5:30 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM

Overall Sentiment from Online Customer Reviews:
Reviews from customers indicate a positive sentiment towards the service and engagement ring offerings at Kay Jewelers, with approximately 85% positive, 10% neutral, and 5% negative feedback.

Best Review: Layken commended the team at Kay Jewelers for their exceptional service during her ring purchase, highlighting Lacy's assistance with setting up payment plans and answering all her questions.

Worst Review: Erica expressed dissatisfaction with her experience, mentioning poor communication and a decline in quality compared to her previous visits.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 90%
Total Customer Feedback Reviewed: 68

Store Phone Number: (256) 767-5749

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Kay Jewelers Florence Mall
Kay Jewelers Florence Mall
90%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
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Map data ©2024
Map data ©2024
Kay Jewelers Florence Mall
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