Kiefer Jewelers, located at 2472 W Brandon Blvd, Brandon, FL 33511, is a well-regarded jeweler specializing in engagement ring creation and a variety of fine jewelry services. Known as an official Rolex dealer, the store offers a curated selection of engagement rings and has earned a reputation for customer satisfaction. The store features skilled staff including Bob and Lexi, who have been praised for their exceptional customer service.

The store operates in Hillsborough County and provides services such as ring sizing, custom design, and repairs. Customers often highlight the welcoming atmosphere and the knowledgeable assistance provided by the team, making it a trusted option for all jewelry needs.

However, not all experiences have been positive; some customers reported issues with product quality and return policies, expressing dissatisfaction with how a particular situation was handled regarding earring repairs.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Best Review: Robbie shared that the staff at Kiefer Jewelers provided outstanding service during his visit for Rolex watch adjustments, praising their professionalism and willingness to accommodate him without an appointment.

Worst Review: Carol expressed disappointment with the handling of a defective pair of earrings, indicating that the customer service team was unhelpful and that she wouldn't return to the store due to her experience.

Operating Hours:
- Monday to Saturday: 10:00 AM – 6:00 PM
- Sunday: Closed

Staff members mentioned include Bob and Lexi.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.