Mirage Diamonds & Fine Jewelry, Custom Engagement Rings in Brandon , FL

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80% Score | Mirage Diamonds & Fine Jewelry in Brandon FL

Mirage Diamonds and Fine Jewelry is a well-regarded jewelry store located at 321 Brandon Town Center Mall, Brandon, FL 33511. With a focus on engagement ring creation, the store is noted for its wide selection of diamonds and custom jewelry options. The owners, Frank and Nancy, along with their knowledgeable staff, are praised for providing a friendly and personalized shopping experience. They offer a variety of services including jewelry repair, watch repair, and inspection services, ensuring that customers feel supported throughout their purchase journey.

Based on 109 reviews, customers have expressed a mix of sentiments about their experiences. Positive feedback highlights the exceptional customer service, reasonable prices, and high-quality jewelry. Many customers commend the attentive staff for their assistance in selecting and customizing engagement rings. However, there are notable concerns regarding inconsistent quality of some jewelry pieces and experiences related to repairs and warranties.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

Highlights reveal a strong emphasis on the welcoming atmosphere and customer satisfaction, but some customers have raised issues about product quality and repair service delays.

Best Review:
Sam praised the store for its outstanding customer service and helpfulness in finding the perfect engagement ring, highlighting the owners' extensive knowledge and commitment to customer satisfaction.

Worst Review:
Mackenzie expressed disappointment over a broken watch caused during a battery replacement, stating that the team did not take responsibility for the damage, leading to a negative experience.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Operating Hours:**
- Monday: 10:00 AM - 9:00 PM
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM

**Staff Members Mentioned:**
- Frank
- Nancy

Positivity Score: 80%
Total Customer Feedback Reviewed: 109

Store Phone Number: 8136855300

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80%

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