Universal Jewelry, Pawn and Gun Range, located at 990 W Brandon Blvd, Brandon, FL 33511, is a family-owned establishment that has been serving the community since 1987. The store provides a variety of services, with a strong emphasis on engagement ring creation and customization, alongside jewelry repair and pawn loans. They are well-known for their knowledgeable staff, who are dedicated to providing personalized assistance throughout the ring selection and design process.

With 182 reviews gathered, the overall sentiment of customer feedback showcases a mixture of positive and negative experiences. Many customers express satisfaction with the quality of service provided by the staff, describing them as friendly and professional. However, there are some criticisms regarding customer service and pricing practices.

Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 25%
- Negative: 15%

Best Review: A customer praised the knowledgeable staff for their attentive service during the engagement ring selection process, highlighting the personal touch provided throughout.

Worst Review: Another customer experienced a lack of helpfulness from the staff, feeling uncomfortable due to perceived scrutiny while using the gun range facilities.

Operating Hours:
- Monday to Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed

Staff members mentioned include Wilfredo, who is involved in customer interactions and ensures a welcoming atmosphere for customers.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.