Lasker Jewelers, located at 101 1st St SW, Rochester, MN 55902, is a reputable family-owned jewelry store that's been serving the community for nearly a century, specializing in engagement ring creation and personalized service. The jeweler offers a range of services, including custom jewelry design, ear piercing, jewelry cleaning, repairs, and appraisals, ensuring every customer finds exactly what they need for those special moments.
The staff is known for their warm and friendly demeanor, providing expert guidance through the engagement ring selection process. Associates like Melisa and other team members have been praised for their patience, knowledge, and ability to create a comfortable shopping experience without any pressure.
Operating hours for Lasker Jewelers are as follows:
| Day | Hours |
|-----------|-------------------|
| Monday | 9:30 AM - 6:00 PM |
| Tuesday | 9:30 AM - 6:00 PM |
| Wednesday | 9:30 AM - 6:00 PM |
| Thursday | 9:30 AM - 6:00 PM |
| Friday | 9:30 AM - 6:00 PM |
| Saturday | 9:30 AM - 4:00 PM |
| Sunday | Closed |
Overall Sentiment from Online Customer Reviews:
Based on 491 reviews, the overall sentiment is predominantly positive, with a score breakdown of 75% positive, 15% neutral, and 10% negative. Customers commonly appreciate the friendly and attentive service, although some reviews mention feelings of being overlooked during visits and issues with follow-up service.
Best Review: A customer remarked on the exceptional service provided by the staff, specifically highlighting how helpful Melisa was in choosing the perfect engagement ring and ensuring a seamless experience.
Worst Review: A reviewer expressed disappointment with the management's integrity regarding promises made pre-pandemic, citing feelings of being disregarded after multiple purchases.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 491
Store Phone Number: 5072885214