LDC Jewelers, located at 1860 N Main St, Ste F, Salinas, CA 93906, is a distinguished establishment known for its specialization in custom engagement ring creation and comprehensive jewelry repair services. With a reputation built on honesty and integrity, the shop provides a personal touch that is often missing in larger jewelry stores.
The staff, including the owner Doug Chapin, are committed to ensuring customer satisfaction, as reflected in the many positive reviews. Customers highlight the store's ability to execute precise designs and offer valuable insights into options for engagement rings. The collaborative process of creating a unique piece is frequently praised, as customers appreciate the open communication with the jeweler.
However, a few negative reviews have emerged, primarily regarding specific service incidents, which suggest that while most experiences are positive, there can be occasional concerns that need addressing.
Overall sentiment from online customer reviews:
- Positive: 88%
- Neutral: 7%
- Negative: 5%
Best Review: A customer commended Doug for his excellent service over 30 years, noting the attentive care he provides to jewelry repairs and creations.
Worst Review: One review expressed disappointment in the service related to pearl repairs, where the customer felt misled about the quality of assistance received.
**Operating Hours:**
| Day | Hours |
|-----------|---------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Staff members mentioned include Doug.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 91.5%
Total Customer Feedback Reviewed: 19