McWherter's Jewelers is a family-owned jewelry store located at 236 Main St, Salinas, CA 93901, offering a variety of services, notably in engagement ring creation and jewelry repair. With over 80 years of combined experience, the talented staff, including Ruth and David McWherter, specializes in designing custom engagement rings that encapsulate personal tastes and styles. They focus on customer satisfaction, displaying a high level of professionalism and courtesy.
The store has garnered positive reviews for its welcoming atmosphere and exceptional craftsmanship, particularly in redesigning and customizing jewelry. Customers have praised the detailed work involved in creating beautiful engagement rings and received thorough communication throughout the design process. However, there are a few critiques regarding delays and customer service responses, but these seem to be less common.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
Customer sentiments reflect a largely favorable view, with a significant majority of customers expressing satisfaction with the service and quality.
Best Review: James described McWherter's Jewelers as a community gem, appreciating their old-fashioned values and excellent craftsmanship. He highlighted their ability to provide quick and flawless watch repairs, emphasizing the store's welcoming environment.
Worst Review: A customer named Cindy experienced a troubling incident regarding pricing discrepancies and unprofessional behavior, which led her to state she would not return.
Operating Hours:
- Monday: Closed
- Tuesday: Closed
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
Staff Members Mentioned:
- Ruth McWherter
- David McWherter
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 47
Store Phone Number: 8314226181