Lollar's Jewelry in Longview, Texas, has been serving the community as a family-owned jeweler since 1977. Located at 1913 Judson Road, the store specializes in engagement ring creation, offering one-on-one service to ensure each customer finds the perfect piece. The knowledgeable staff, including owner Pam Lollar, are dedicated to making every customer feel like family while crafting beautiful and personalized engagement rings.
The shop provides a range of services, including jewelry repair, watch batteries, and appraisals, all completed in-house. Lollar's Jewelry has garnered a mix of reviews from customers, mentioning both positive experiences with friendly service and quality workmanship, as well as concerns about communication and customer service effectiveness.
The business has received a total of 26 reviews, with an overall sentiment of 67% positive, 23% neutral, and 10% negative.
**Opening Hours:**
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: Closed
- Sunday: Closed
**Staff:**
- Pam Lollar (Owner)
Best Review: Mallory Smith praised Lollar's for its great customer service, friendly staff, and quick repair times, highlighting a welcoming atmosphere.
Worst Review: Laura S. expressed frustration regarding poor communication and customer service, stating there were issues with returning calls and timely updates.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 78.5%
Total Customer Feedback Reviewed: 26
Store Phone Number: 9032958677