Murray Jewelry, Longview, TX

Murray Jewelry is a well-established jeweler located at 2320 Judson Rd, Longview, Texas, offering specialized services in engagement ring creation and a wide array of high-quality jewelry products. With over 50 years of experience, Jud Murray, a certified gemologist, leads a knowledgeable team dedicated to providing excellent customer service and high-quality craftsmanship. This family-owned business prides itself on building relationships with customers and offers personalized services, including custom engagement rings, repairs, and expert advice regarding gemstones.

The store has garnered a solid reputation within East Texas, with a total of 25 customer reviews reflecting a generally positive sentiment. Positive feedback emphasizes the impressive selection of jewelry, the welcoming atmosphere, and the expertise of the staff. However, some negative reviews have pointed out issues such as customer service in specific interactions, highlighting a need for consistency in service delivery.

Overall Sentiment from Online Customer Reviews:
- Positive: 80%
- Neutral: 10%
- Negative: 10%

Best Review: Elizabeth praised the staff for their personable and knowledgeable service, commenting positively on the large selection and beautiful showroom that enhances the shopping experience.

Worst Review: Jeffrey expressed disappointment after being denied service due to his casual attire, feeling that the establishment’s approach to customer interaction could be improved.

Operating Hours:
- Tuesday: 10 am – 4 pm
- Wednesday: 10 am – 4 pm
- Thursday: 10 am – 4 pm
- Friday: 10 am – 4 pm
- Saturday: Closed
- Sunday: Closed
- Monday: 10 am – 4 pm

Staff: Jud Murray

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*