M. Pope & Co. Fine Jewelers, located at 365 Shrewsbury St, Worcester, MA 01604, is renowned for its dedication to creating exceptional engagement rings and providing outstanding customer service. This family-owned jewelry store, operated by Michael and Melissa Pope, combines extensive expertise with a personal touch that sets it apart in the central Massachusetts market. The jeweler offers a diverse selection of diamond engagement rings, custom jewelry designs, and comprehensive repair services. Customers appreciate the patience and in-depth knowledge of the staff, who are committed to ensuring a positive experience in selecting the perfect engagement ring.
With a total of 77 reviews analyzed, the overall sentiment from online customer reviews shows an impressive positive response, scoring approximately 95% positivity, 3% neutrality, and 2% negativity.
**Best Review:** A customer praised the extensive selection available at M. Pope & Co., highlighting the warm and welcoming environment created by Michael and Melissa, and their impressive ability to cater to specific design requests efficiently.
**Worst Review:** There was a mention of a customer who felt dissatisfied with a particular service and noted that they had some issues with the pricing, although they did not elaborate on the details.
**Opening Hours:**
- Tuesday: 10 AM – 5 PM
- Wednesday: 10 AM – 5 PM
- Thursday: 11 AM – 7 PM
- Friday: 10 AM – 5 PM
- Saturday: 10 AM – 4 PM
- Sunday & Monday: Closed
**Staff Members:**
- Michael Pope
- Melissa Pope
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*
Positivity Score: 96.5%
Total Customer Feedback Reviewed: 77
Store Phone Number: 5083048833