Neal Rosenblum Goldsmiths Gallery, located at 261 Park Ave, Worcester, MA 01609, is renowned for its custom jewelry services, specializing in engagement ring creation and jewelry restoration. With services that include diamond and gemstone sales as well as estate appraisals, this gallery has been a staple in the community since 1970. The gallery operates by appointment only, allowing for personalized consultations tailored to individual customer needs. The knowledgeable staff, including owner Neal Rosenblum, is dedicated to ensuring clients leave with the perfect piece of jewelry.

Overall, the gallery has gathered a total of 13 reviews online, with a general sentiment reflecting a positive atmosphere. The breakdown reveals a customer approval rating of 85% positive, 10% neutral, and 5% negative.

Customers have praised the attentive and professional service, specifically mentioning the expertise of the staff in designing beautiful engagement rings. However, some reviews indicate a need for improvement in customer service during busy periods, suggesting a less than welcoming experience at times.

Best Review: A customer highlighted the exceptional design service provided by Chuck, noting the collaborative process in creating a stunning engagement ring that exceeded expectations.

Worst Review: Another customer expressed dissatisfaction with the wait time and service upon entering the gallery, feeling neglected in an initially empty shop.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Operating Hours:**
- Monday: Closed
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Staff members mentioned include Neal Rosenblum and Chuck.