Sharfmans Jewelers, located at 19 Glennie St Ste B, Worcester, MA, is celebrated as one of the premier destinations for custom engagement ring creation in the area. Established in 1937, this family-owned jeweler has built a solid reputation for offering exquisite selections of diamond, gold, and sterling silver jewelry, alongside exceptional customer service that makes every visit memorable.
The knowledgeable staff, including team members like Mark and Richard, are dedicated to making the design process smooth and enjoyable. Customers often appreciate how the team listens to their ideas, providing tailored guidance that transforms their visions into reality. While the majority of reviews highlight the friendly atmosphere and personalized service, a few customers have noted occasional dissatisfaction with pricing and communication.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.
Opening Hours:
Tuesday to Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday to Monday: Closed
Best Review: Melanie praised the staff's helpfulness in upgrading her pendant chain, mentioning they attached it immediately at a great price, and she found fantastic gifts for her family while there.
Worst Review: Mary expressed disappointment over the perceived low value of a name necklace her husband purchased, feeling it was overpriced for the quality received.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 61