Maria's Fine Jewelry, located at 269 Plantation Street, Worcester, MA, is a cherished local destination for those seeking to craft their dream engagement ring. This family-operated shop has been serving the Worcester community for over 30 years, earning a stellar reputation with an impressive average customer rating on platforms like Google and Yelp.
Maria and her team excel at providing a personalized experience, helping customers navigate everything from the intricacies of the four Cs of diamonds to the latest trends in bridal jewelry. The skilled staff is known for their friendly demeanor and attentive service, making sure to guide you through every step of the engagement ring creation process. This meticulous care shines through in the customer feedback, which often highlights the store's inviting atmosphere and the expert knowledge of its team.
Customer Sentiment: About 75% of patrons express high satisfaction with their experience while a small fraction—around 15%—have shared neutral sentiments, and 10% have voiced concerns regarding specific interactions.
Opening Hours:
- Tuesday to Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 3:00 PM
- Sunday and Monday: Closed
Best Review: Melissa praised Maria's efficiency in resizing her ring within 15 minutes and appreciated the store's friendly and personable atmosphere, noting that she looks forward to returning for wedding bands.
Worst Review: David expressed disappointment over a lack of communication regarding repairs for a sentimental watch, feeling that his concerns about the repair process weren’t properly addressed, despite acknowledging the staff's friendly nature.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 145
Store Phone Number: 5087950201