Mac Tavish Jewelers, Irvine, CA

MacTavish Jewelers, located at 14310 Culver Drive, Suite D in Irvine, CA, is a cherished destination for crafting beautiful engagement rings and a variety of fine jewelry. This family-owned store, serving Orange County since 1975, combines tradition and personalized service, making it a favorite among locals.

The team, led by owner Harry, is known for its helpfulness and expertise in both custom designs and jewelry repairs. Customers appreciate the warm atmosphere and are often impressed by how the staff listens to their needs, guiding them through the design process. They offer an extensive collection of engagement rings and are particularly celebrated for their willingness to create custom pieces that cater to individual tastes.

Customer Sentiment: Approximately 70% of customers express high satisfaction with their experiences, while about 15% have shared neutral feelings, and 15% have reported issues, particularly with communication and service consistency.

Opening Hours:
- Tuesday to Saturday: 11:00 AM – 4:00 PM
- Sunday and Monday: Closed

Best Review: Karen praised the exceptional customer service, noting how Harry and his team really took the time to help her find the perfect engagement ring that fit her vision and budget.

Worst Review: M.K. voiced strong dissatisfaction with the store’s handling of an engagement ring resizing, feeling that the service was lacking and her concerns were dismissed.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.