Mallove's Jewelers, located at 262 Boston Post Road, Waterford, CT, has established itself as a premier destination for engagement ring creation and jewelry services in New London County. With a rich history dating back to 1919, this family-owned jeweler thrives on building long-term relationships with its customers. The store features an extensive bridal department, specializing in designer engagement rings and wedding bands, complemented by a wide selection of GIA certified diamonds. The staff is described as knowledgeable and friendly, providing a pressure-free environment where customers can explore their options.
Operating hours:
- Monday: Closed
- Tuesday – Friday: 10 AM – 6 PM
- Saturday: 10 AM – 4 PM
- Sunday: Closed
The overall sentiment from online customer reviews indicates a predominantly positive experience with the service and products offered. Among the 101 reviews reviewed, approximately 88% reflect positive experiences, while 8% are neutral and 4% are negative.
Best Review: A customer highlighted the exceptional service and customization options available for engagement rings, praising the friendly and professional staff for making the process enjoyable and tailored to their needs, as mentioned by Amanda.
Worst Review: Conversely, another customer expressed dissatisfaction with a prior experience related to service inconsistency, indicating a lack of follow-up regarding a custom ring they had made, shared by Roberta.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Staff mentioned: Jim Mallove.
Positivity Score: 92%
Total Customer Feedback Reviewed: 101