Jared Galleria Of Jewelry One Dayton Place, Waterford, CT

Jared Galleria of Jewelry is a prominent jewelry retailer located at 1 Dayton Place, Waterford, CT 06385-4204, offering a varied selection of fine jewelry and specializing in custom engagement ring creation. The store provides an array of services including custom jewelry design, on-site jewelry and watch repairs, engraving and personalization, and ring sizing. Customers can expect a knowledgeable team that offers a non-pushy sales approach, making the experience more enjoyable.

The overall sentiment from online customer reviews indicates mixed experiences, with approximately 50% positive, 25% neutral, and 25% negative feedback collected from a total of 146 reviews. Positive reviews commend the helpful and attentive staff, particularly highlighting successful engagements with team members during the ring selection process. However, there are negative comments regarding customer service inconsistencies and product quality issues.

Opening hours for Jared Galleria of Jewelry are as follows:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM

The staff frequently mentioned include Nick, Monique, and Patrick, who are noted for their professionalism and great customer service.

Best Review: A customer praised the staff at Jared Galleria of Jewelry for going above and beyond to resolve an issue with a resized ring. The helpfulness and knowledge of the team significantly enhanced their experience.

Worst Review: One review highlighted a negative interaction regarding the handling of repairs, where a customer felt frustrated with the manager's unhelpful demeanor during a ring inspection that led to a series of repair complications.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.