Marie's Jewelry, Waterbury, CT

Marie's Jewelry, located at 2444 E Main St, Waterbury, CT, is a cherished local establishment in New Haven County, specializing in custom engagement ring creation. With a welcoming atmosphere and a team dedicated to crafting exquisite pieces, Marie’s provides an exceptional experience for those looking to commemorate their love.

Owned by Marie Laliberte, the store is known for its personal touch. Customers rave about the attentive service from Marie and her staff, including Dawn, who assists with various services, including ear piercing and custom jewelry design. Engagement rings are a standout focus here, with many customers sharing their appreciation for the design process and the stunning final products. The staff puts a premium on listening to customers, guiding them to design rings that truly reflect their vision.

While the overall sentiment is positive, with a significant majority of customers satisfied, there are occasional mentions of minor setbacks in service consistency, particularly regarding communication.

Customer Sentiment: Approximately 85% of customers express high satisfaction, while 10% have neutral experiences, and 5% report issues.

Opening Hours:

Monday: Closed
Tuesday: 11:00 AM – 6:00 PM
Wednesday: 11:00 AM – 6:00 PM
Thursday: 11:00 AM – 7:00 PM
Friday: 11:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

Best Review: Laura praised the incredible custom work done on her engagement ring, highlighting the exceptional customer service and the beautiful outcome that exceeded her expectations.

Worst Review: BNeen had a negative experience with store policies regarding showing ID for jewelry viewing, feeling discomforted during their visit.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.