Michaels, Waterbury, CT

Michaels, located at 295 Union St, Waterbury, CT, has become a beloved destination for crafting enthusiasts and those looking to create custom engagement rings that reflect their unique style. Situated in New Haven County, this craft store features a range of jewelry-making supplies and has garnered 740 reviews, showcasing its commitment to helping customers tap into their creativity.

The team at Michaels offers a welcoming atmosphere where employees are eager to assist you in finding the right materials for your engagement ring project. Customers appreciate that the staff is friendly and approachable, ready to provide personalized advice to help bring their vision to life. However, some reviews mention occasional challenges with inventory levels and customer service during peak times.

Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.

Opening Hours:

Monday to Saturday: 9:00 AM – 9:00 PM
Sunday: 10:00 AM – 7:00 PM

Best Review: Katrina praised the exceptional service she received from a staff member, noting how helpful and kind they were in assisting her with her custom framing needs.

Worst Review: Lauren described her frustration with the store's lack of specific items, feeling disappointed after a visit when the inventory did not meet her expectations.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.