Pacheco Jewelers Cambridge MA
Pacheco Jewelers, located at 599 Cambridge St, Cambridge, MA 02141, is a highly regarded jewelry store with a strong focus on engagement ring creation and exceptional customer service. With over 100 years of combined experience, the team, led by owner Al Pacheco, is dedicated to providing customized jewelry solutions tailored to individual preferences. Their extensive inventory includes a wide range of diamonds, fine jewelry, and timepieces, ensuring customers can find the perfect piece for their special occasion.
The store is known for its friendly and accommodating staff, who excel in personalizing engagement rings and offering competitive pricing. Customer reviews highlight the professional service, expertise in jewelry repair, and the ability to create unique, bespoke designs. Many patrons appreciate the quick turnaround time for repairs and the welcoming atmosphere.
However, some reviews mention concerns regarding pricing, suggesting that certain items may be on the higher end of the price spectrum. Despite this, the overall sentiment towards Pacheco Jewelers remains positive, with many customers expressing satisfaction with their purchases and the level of service received.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Highlight Reviews:
Best Review: A customer named Maria praised Pacheco Jewelers for their overwhelming selection and great customer service, particularly appreciating the personalized attention she received while selecting earrings for her granddaughter.
Worst Review: Edwina expressed dissatisfaction with the expensive pricing of her engagement ring, feeling that the value of the stone was not justified by the cost.
Opening Hours:
- Monday: Closed
- Tuesday: Closed
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
Staff Members: Al Pacheco, Danny
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
