Daniel R. Spirer Jewelers, located at 1780 Massachusetts Ave, Cambridge, MA, is a treasured locale for those seeking exquisite custom engagement rings. Operating in Middlesex County, this jewelry shop has garnered a solid reputation through its commitment to high-quality craftsmanship and personalized customer care, reflected in numerous glowing reviews.
The heart and soul of the store lies with Daniel Spirer, a jeweler with over 40 years of experience. Daniel is known for his artistic approach to design, working closely with clients to bring their unique visions to life. Many customers praise his creativity and attentiveness, noting that he takes the time to understand their preferences, offering expert advice along the way. From classic to wildly imaginative designs, his handmade pieces often leave a lasting impression. However, while most interactions are positive, a handful of customers have encountered some communication challenges, particularly regarding appointment scheduling, given the store's transition to a by-appointment-only model.
Customer Sentiment: Overall, about 80% of customers express high satisfaction with their experience, while 10% report neutral feelings, and another 10% highlight areas for improvement.
Opening Hours:
Monday: Closed
Tuesday to Saturday: 11:30 AM – 5:00 PM
Sunday: Closed
Best Review: Elizabeth appreciated the exceptional service and custom piece she received, expressing how Daniel's expertise transformed her engagement ring vision into a stunning reality.
Worst Review: Caren found her visits uncomfortable due to perceived grumpiness from Daniel and the shop's security measures, feeling that it detracted from the overall experience.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 36
Store Phone Number: 6172344392