Prenger's Jewelry, located at 2264 East Apple Avenue in Muskegon, Michigan, has established itself as a beloved fixture in the local community since 1982. This family-owned shop shines in the engagement ring creation process, offering a combination of in-house jewelry repairs and a delightful selection of both new and consignment pieces. With a reputation built on friendly service and quality craftsmanship, customers often find themselves returning for everything from resizing to custom creation.

Bob and Dan, the certified jewelers at Prenger's, bring over 60 years of combined experience to the table, ensuring that each customer feels heard and respected during their design journey. The staff is frequently mentioned for their attentive and personable approach, helping clients achieve their vision for the perfect ring. Though the majority of feedback is positive, a few customers have expressed minor concerns about communication and the occasional repair delay.

Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have shared neutral experiences, and 10% have noted issues.

Opening Hours:
- Monday: 9:30 AM - 5:30 PM
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: 9:30 AM - 5:30 PM
- Thursday: 9:30 AM - 5:30 PM
- Friday: 9:30 AM - 5:30 PM
- Saturday: Closed
- Sunday: Closed

Best Review: Cindy praised the quick turnaround and quality of service for resizing her friend's engagement ring, noting how impressed she was with the staff's friendliness and efficiency.

Worst Review: Donna shared frustration regarding the consignment process, feeling undervalued due to a lack of communication about her jewelry evaluation.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.